FAQs

Wednesday:   29th November 2023   09:30 - 17:00

Thursday:       30th November 2023   09:30 - 16:30

The event is taking place at the ExCeL Exhibition Centre in London. You can find directions on our Travel & Hotel page

ExCeL Exhibition Centre
Sandstone Lane
London, E16 1XL

You will receive your physical badge in the post. Simply print this off and bring it with you on the day; if you don't have access to a printer, we have printers at the entrance when you arrive. If you have not received your badge, you can collect this from our onsite registration desk.

We recommend that you print your badge at home where possible.  We also have registration terminals for you to print off your badge at the venue. Please bring your registration details to the event.

Don't worry, simply go to the sign-posted registration area and reprint your badge or collect at the venue at our registration desk.

Yes, although we would recommend you do this online in advance to avoid waiting times. Online registration remains open throughout the event.  Please ensure you arrive with plenty of time to access the hall before the event opens for visitors

Unfortunately, we cannot issue letters of invitation to visitors for visa purposes. Once you have registered for the event via the event website you will receive a confirmation email which should be sufficient for visa applications.

Yes, there are two cloakrooms operated by ExCeL located on the boulevard where you can leave your belongings. 

One cloakroom is in the west end of the venue on level 0 by N4/S4 and one in the east end on level 0 and are open during event hours. 

There is a fee of £1 per item for coats and luggage - please be aware they cannot store cameras, laptop equipment or any other electronic devices.